Quote:
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Originally Posted by magister2000
Espen, perhaps something happens like MX4 that have a mistake. Some installers have packs of M.I. orange dot and they doesn't work at PSTWO. At the other versions it works. So be carefully. Matrix team knows this problem.
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EMAIL FROM MATRIX TEAM BELOW:
Hi,
sorry for very late reply, but I was out of town for some personal
problems and just come back now.
There is no prolem whatsoever on V12-V13 and orange dot, and guys stating
things like this should have at least the decency to contact us before
spreading false news.
The only issue reported in the last two weeks has been from ONE customer
that receive some Orange Dot Infinity that had the firmware on the
eeprom ruined. He reflashed them using the standard recovery procedure
and all was back to normal.
It might be that the firmware on the eeprom was ruined by static discharge
during the handling of the chips from the reseller to the final customer or
during transport or during installation.
Be sure that if there is any problem with a batch we ALWAYS release the news
into our news section becouse we belive that taking responsability for our
mistakes (when we do them) is part of our work.
This is not the case anyhow as all the orange DOT batches released until
now are perfect.
Best Regards,
The Matrix Team
Luke.