how would the utility disc affect any gameplay?
the utility disc lets you load DVD drivers [for dvd movies] onto the memory card, and only the scph10000 did not come with those. without the drivers, the only thing it cannot playis dvd movies, and all ps2/psx[psone] games play. ut sounds like a bad laser or something along those lines. do ps2 cd games play? if so then its the laser's dvd diode that went out.
SCPH-10k-Mint | SCPH-10k M2Pro+Sharkdrive | 120" scrn w/ 2000W+ (19.4 DTS), cat (unmodded)