Isn't this the same company that fired all of its employees after the game was delivered?
Karma is a biatch, isn't it? Good luck finding people to fix the problem for you.
The problem he's complaining about doesn't seem to be about consoles running backups, anyway. It seems to be more about hacked accounts or some other glitch... Currently, PSN cheats mostly consist of people modifying game data (which should be as protected by game code as it is on the PC version). That's bad enough, but doesn't seem to be what he is describing.
However, the larger point is valid, cheats will ruin PSN. We've already seen that happen the last time the floodgates were opened for jailbreakers... it didn't take them long to use modded files to make life hell for all the honest players out there.
At least we can take comfort that some of the people who bricked their phats on Waninkoko's CFW are probably the same impatient kiddies that would likely be cheating right now on PSN, if their PS3 wasn't sitting like a lump by the TV, giving the kiddies nightmares about how much trouble they will be in when Mommy and Daddy find out little Johnny screwed up a $300 console.
Working hard on UberCFW, incorporating NTFS, sub-free NetFlix and Blockbuster, PSN cheat system with built-in swearbot and MAC-spoofing, Adding MKV, RAM and BIK movie support, and Xbox360 emu*.
*not really. Get a life, newbs...
My YouTube channel: http://www.youtube.com/user/BenJeremy