This is a very sensitive subject. Me personally I had an experience where I bought black ops 1 and it costed $59.99 +tax. And one day my brand new game just stopped working. When 3.55 CFW came out because I was happy because I was able to backup the game and play it. My $60 plus dollars did not go to waste.
CFW gives us a lot of features and not just piracy. Medal of Honor and assassins creed have a extra game in the disc that you can install but still need the original disc to play. If Sony would let us install the game into the HDD but still need the original in the drive I think that would be a good idea. Or have a download voucher where you bought the game new you can use the voucher code to download the online version so if your disc drive gets damage you can still enjoy the game. Of course the voucher is one time use only. Of course I fell Sony will never listen the customer and will never consider these options because it doesn't help them gain more money