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I was wondering why you guys open your Ps2 and install a new laser and just keepdoing it when one dies. When my first Ps2 (the first ones to come from Japan) started to get the Disc Read Error I called Sony. All I had to do is mail it to them and they fixed it for free, but it broke again after a little over a year. So, I called again sent it in again and this time I asked for a diffrent one and guess what? They sent me a brand new Ps2. Now this past year, the connector from the network adapter and the Ps2 pins got bent )from changing HDs to much I guess) I called Sony again, and they sent me another old version Ps2 that was Refurbished with all new parts. Also, they sent me any game I wanted for free. In the end I came out ahead! Also, every time they send you your ps2 back, they send you another controller! I have 6 now.
So why buy a new laser when you can get it done for free?
Maybe we're calling the wrong number? Many people have reported that Sony will refuse to service or replace any PS2 that isn't covered by a warranty without charging you.
when is the last time to did this?
Mine was out of warrenty for about a year and as long as its disc read error and your seal isn't broken they should fix it with no charge. well, basicly as long as you SAY that you didn't do it, and its a hardware problem they should do it for free. Just make sure you talk to a actuall person by pressing "0" I think. If they don't do it at first, just keep calling they will eventually do it.
I know Sony did this for v1-3 which has bad lasers even after the 90 day warranty period has lapsed. I didn't know Sony replaced them for v4 and later models.
Obviously for those who opened their console up, you can't send it to Sony for repair.
They always ask 3 questions. 1) Have you ever droped it? Always say No if you say Yes then your completly stupid. 2) Has it come in contact with water? NO! and 3) Do you own a Gameshark(or another cheat device) or ever used one? No. Then they should fix it like they did mine 4 times. If that doesnt work get your father/mother on the phone to yell at them. I even got to talk to one of Sony's corprate managers, Tony Ferrari. I want that name.
They did mine this year around Feb. and they did it for free. I think you guys are talking to the wrong people.
Originally Posted by fasman
As Fasman's linked thread states, Sony apparently stopped doing this April 4th 2005. So Fuel may have been lucky to have received a replacement before this date.
Then there are those of us who feel the need to cut holes in and paint our ps2's. Sony doesn't seem to like that.