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COBRA ODE Customer Service not the best.
COBRA ODE Customer Service not the best. –
I honestly dont think this ODE will be out anytime soon. I sure hope the people answering their emails arent the same people working on the project.
I wrote them a very simple question.
"in the product details you list the future ability to be able to play ISO movies with an update. Will you be able to use an external HDD for this or will you have to use your internal one?"
The answer I get back
"Currently the installation of our product requires the need of a BD player in normal working condition." :FACEPALM:
Why cant anything be easy anymore?
I would not get to riled up about this. It's somewhat expected. A lot of these companies that make hacking tools/devices are small operations out of China. There is probably little in the way of customer support especially for a product that has not been released yet. Your response is likely one of many canned responses they use after getting an approximation of your question.
Now about your question you sent them. I'm under the assumption that everything will run from an external hard drive connected directly to the ODE. The hard drive will remain 'stock' as will the firmware.
I see. Thanks a lot.
Originally Posted by indirect76
I wasnt really upset. I just thought the response from them was kind of funny.
TBH my opinion is Cobra is a 50/50 shot of being released. My thery and just a theory is they have no funding or funding issues, and that been the hold up.