burning problems with primo
I received my dvd burner today (dvr-104), and am having some troubles burning.
Almost instantly after starting a test burn, I get the following error:
Image Job Untitled1 terminated with errors.
Error -10 at Sector 80 - Command: 2A Sense:04 ASC:08 ASCQ:03
I installed PxEngineUpdate342.exe, but I don't know if it worked. It just pops up install shield, copies a few files, and goes away. There is no confirmation of install. Should there be?
I have tried 2 different images and 2 different dvd-rs. One image was an .iso, one was a .gi. Same problem both times.
-running the 1.31 firmware.
-tried burning at 1x and 2x.
-auto insert notification off
-autorun shield on
thanks for any help