My turn to ask for help...
This one is a strange one - V3 installed with DUO...
All points are good.
Laser pots originally factory set to 1198 CD and 665 DVD (bloody low for factory set DVD pot...)
With a clean and a slight adjustment to the CD pot - all PS1 and PS2 CDR based games work fine.
Problem - PS2 DVD games both original and copied boot to the PS2 logo but then go to black screen...
As the laser was already adjusted so low... no room to move there...
adjusting the white cog made the game boot faster to the logo but still no further...
Strange thing is - every bad laser I have had in the past wont actually recognise the media enough to get to the logo... this one does...
any ideas? is this just a dead laser or is the DUO only half doing its' job??? :CONFUSED:
PS1 CDR = ok
PS2 CDR = ok
PS2 DVD = boots to logo then stops??
If it is the laser that is stuffed - how do other professional installers handle this sort of thing?
Do you still charge for work performed as the laser being worn is not your fault? (even though customer will feel disappointed as in the end they wont get a fully working install...)
Do you offer a discount just to be nice?
Do you replace the laser at a discounted price - if you have one around that is??
Do you charge for the extra 4 hours spent fiddling to try and resurrect the worn laser?
My problem is I am always wanting to be the nice guy - not the best way to run a business - but I hate leaving people dissappointed![]()


LinkBack URL
About LinkBacks






