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"Underlined" V7 Magic & Lik-Sang
I have e-mailed my contact at Lik-Sang and hope to get a constructive reply.
This is the reply I received from lik-sang:
I am not very certain about this problem, we are buying the same stock from the same vendor.
Though if a customer indeed has a faulty one, he can let us know and we will exchange it for him. We are sorry that the RMA replies sometimes can take 2-3 days as we are extremely busy at the moment.
Can you tell me how we can check if we got a faulty batch?
with best regards
I've advised them that it would be no good replacing a faulty one with another faulty one but that they should make a statement to re-assure customers that when a verified Magic 2 is available, a replacement will be made.