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MrModchips Thanks you for your order. Your order details are listed below. –
I have had dealing with mr mod in the past and can honestly say that some of comments made are true hes has no customer skills and royal stitches people up due to faulty mods or items that never arrive, everything fine until there is a problem then he flatly refuses to help and this has been going on years. (i have proof that i have bought large amounts of mods chips etc if any one doubts me...) i used to run a small mod bussiness and used to buy many mods from baldbouncer and mr mod spent quite a bit of money ie daily orders of 5-10 mods/products on some days but due to the way mr mod told me to bugger of in no unploite terms due to a batch of faulty mods that he would not replace . Well after that i decided to leave modding until recently....
So i logged into my old account and place a pre-order for an usb 360 - order got processed and i waited for dispactch - well item was shipped according to my account. I enquiry through his help desk (cut and paste link replies go round in circles) if he could provide my royail mail recorded delivery no as normal that kind of post arrives with a day.
After 2 polite emails still the same reply - if it had been lost at least i would know - all mr mod chips had to do was supply me that ref no - so today i used the email helpdesk again and told him it was poor customer service and that unless he could provide some info - which he has i would contact my credit card company. Well no replies and now my accounts been closed.. what is he like sad.gif
So i have paid Â£35 for no goods - no customer service - and my account is now closed - is this the actions of a good web store and a honest man of course it insnt..
on a side note - he ticket systems has only had a few counts between so its no that hes over run with issues to resolve.
So try to use someone else if you dont want to chase your tail or get anywhere when a problem arises with mr modchips products and lose your money- if you do order use his web site then use your credit card you have more chance get your money back if things go bad for you.
i am sorry i had to post but he shouldnt be allowed to get away with such poor service...
there are some fanatastic uk mod sites that sell modding products who do offer a good service give them a try you made be glad you did.